1st transaction declined


I received my curve blue card yesterday, activated it and added a debit card. Today I tried to use it for the 1st time for a small transaction of about £2 and it was declined. Has anyone experienced the same and if so how did you solve it.

Thanks in advance,

Hey @Cdould, welcome to the Community and to Curve! There are multiple reasons as to why you’d experience a decline. Our support team can have a look at your account and see what the issue is if you get in touch at support@curve.app!