Hello the card in on the way more than 2 week - not arrived eyt - normal?
It can take up to 7 working days. Have a look in your inbox to check if there are any updates or requests that you may have missed. If you can’t find any, Customer Support can advice you on whether to wait a few more days or if they should send you a new card.
in my case, it was issued on the last 20th DEC and it came on the 4th JAN: very annoying to wait so many days for it… But If I were you I would be more patient and the card is so cool, it is definitely worthy to wait!