3DS verification SMS

[Andrew_Sky]

Issue: 3DS verification sms does not arrive during online payments (Hungarian Mobile Phone number, Vodafone). BIN 5375 9005…

How to reproduce it: make an online payment and then request for verification sms

OS: Android 11

Device: Samsung Galaxy A32 5G

App version: 3.14.0

Screenshot:

[poeliev]

I don’t speak Hungarian, but I believe there is a dedicated topic on this subject.

OTP Simple kártyás fizetés és kártyaregisztráció elutasítása

Sziasztok, Pár napja nem tudok fizetni a Simple Pay fiókomban elmentett Curve kártyámmal. Pl. Számlákat már több mint 1 éve így fizettem eddig (múlt hónap közepéig biztosan) simán Curve-vel fizettem Simple fiókból, kb. 1 hete folyamatosan elutasítja a fizetést. Nem jelenik meg a 3DS jóváhagyási felület sem. Nem kapok Curve app értesítést a próbálkozásról, olyan mintha a Curve-ig el se jutna a fizetési kérés. Ma töröltem a Simple fiókból a kártyát és már vissza sem tudom regisztrálni. Sikertele…

[Andrew_Sky]

Hello @poeliev,
I thought it might have a link. Yet, in my case, this is regular online payment (not connected to SimplePay) on the EU/out of EU source for services/products. It’s very strange that they have connected Curve Card BIN.

[poeliev]

Though the title suggests it only affects SimplePay I believe also other online payments might be affected (again I don’t speak Hungarian , so excuse me if this clearly isn’t the case).

[Andrew_Sky]

I do not speak Hungarian either
Google helped

[jelinekkamil]

Same here in Czech Republic. I can see the same screen as screenshotted in OP, but verification SMS never arrives.

Operator: T-Mobile
Payment Gate: Global Payments Europe

[Andrew_Sky]

Hello @nicb @ricardosousa @Skarra. Kindly advise if you have any updates on this. I have been struggling with this issue since the 20th of April, and minimal response from Curve Support. It would be great if DevOps could look at this. I appreciate any help you can provide.

Curve V 3.15.2 (31502000)