I thought it might have a link. Yet, in my case, this is regular online payment (not connected to SimplePay) on the EU/out of EU source for services/products. It’s very strange that they have connected Curve Card BIN.
Hello @nicb@ricardosousa@Skarra. Kindly advise if you have any updates on this. I have been struggling with this issue since the 20th of April, and minimal response from Curve Support. It would be great if DevOps could look at this. I appreciate any help you can provide.
And I thought I was the only one. Haven’t used Curve online for a while but since a couple of days I can’t make any payment - same situation with the same window (and no option to use “Authorise in Curve app”!). sms/text never arrives.
Not sure if that’s the case here. I had old UK BIN card but requested new one (with new design) February this year and was using this new card with PL BIN number ever since. It worked just fine till about 2 weeks ago? Before I was even able to switch to in-app authorisation, which was more secure (and reliable) IMHO…
I still have my UK bin card. So it seems the bin doesn’t matter, both UK and national bin card users can be affected by this issue…
Meanwhile I tried to change my phone number to a different one in the app, and it seems to be working; I received the SMS code and was able to finish my online payment. So I guess I’ll use this workaround for now.
Same here…I do not understand. It’s basic functionality.
I wonder what has happened to your previous phone number - it’s “not accepted by Curve”?
I posted a request on Linkedin - since their replies are lightning-fast.