Added card, now stuck on verification failed loop

I added a card to curve yesterday, it failed the verification process and now the app won’t let me do anything other than retry it. I can’t even cancel it…I’ve tried on another phone and get exactly the same issue!!

Hello @PrEtZaL,

please contact the customer support.

Also try to delete the app and delete your cache then wait a bit and install Curve again.

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I have tried to contact them, on the site using the contact form, via email and on twitter. I get no response, for a company that deals with financial services I find this unacceptable.

Seriously considering closing my account.

A post was merged into an existing topic: Distinct lack of support