I have connected Curve card to PayPal and PayPal to the Apple App Store. Everything worked just fine for years until recently when all my transactions to Apple.com started being declined.
I have contacted in-app support, and I just got an answer that Apple is a high-risk merchant (what? ), and thatās the reason why the transaction is being declined. Without the possibility to ask any questions, support just closed the chat. I have opened another chat as I want to know more info regarding this issue, but no one is answering for two days now.
Am I the only one with this issue that transactions on Apple AppStore are rejected? Can Curve solve this?
Still nothing. After a few in-app chat messages without anything concrete and a few emails with literary, this copy/paste every single time:
At the moment, transactions to PPAPPLE.COM* arenāt allowed with Curve. This means that at this time you wonāt be able to use your Curve card with this merchant.
The reason is that we consider making such transactions with a Curve card to be high risk. This is a security measure thatās been put in place after a careful review.
Iām sorry for any inconvenience ā Iād suggest using your underlying bank card to pay for these purchases.
I finally got in touch with someone who explained that the problem is that Iām using PayPal with an Apple account with a connected Curve card and an underlying Bank card. Basically, what is Curve used for. So I would say that, at the moment, the issue is with PayPal + Curve combination.
My last mail is now forwarded to someone who will check this in detail, so Iām waiting for their response on what happened suddenly and the next steps.
I believe Iām not the only one using PayPal with an Apple Account and Curve with PayPal. So we will seeā¦
The problem Iām having is with a couple of audio plugin distributors Iāve previously bought from with Paypal and Curve in USD with no issues, but theyāve suddenly started being declined for no clear reason and I just got the same not particularly helpful response - seeing that youāre having the same issue with Apple leads me to believe itās probably nothing to do with the specific retailer.
For what itās worth, Iāve made one Apple-Paypal-Curve transaction and that went through fine, though that was in my underlying cardās native currency (GBP) and Iāve also one Paypal/Curve transaction elsewhere in USD that went through fine. So what combination of things is regarded as āhigh riskā is quite the mystery.
I would say that the issue is triggered when a combination Service-PayPal-Curve-Bank is used for recurring payments. For some reason, the system is flagging that as high risk as too many services are in a loopā¦which is kind of bad as Curve-Bank is the default connection and PayPal-Service is the normal payment service used in general.
I cannot add a card directly as App Store throws me an error āPayment Card Declinedā. It only works with PayPal connected to the Apple Account.
And I would not say a thing if this is a general problem and not something that worked for 2-3 years and now suddenly stopped working.
), and thatās the reason why the transaction is being declined. Without the possibility to ask any questions, support just closed the chat. I have opened another chat as I want to know more info regarding this issue, but no one is answering for two days now.
