Hi, I am a german user and have a german VISA card activated in Curve, the currency is EURO.
Yesterday I got 200 EURO from an ATM in germany, therefore a local withdrawal. I am a Euro customer and wanted/got Euros. But on my Curve statement it says that I was charged 224,63 EUR, which means 24,63 EUR more that I got out of the machine. I spoke to the ATM bank today and they said that the card I used was issued in GBP and therefore they charged me a conversion fee from GBP to EUR.
As I wrote I do not have a GBP credit card, Curve should be showing up as a EUR card with a EUR creditcard in my account. I really do not want to pay for this pretty horrendous extra charge of nearly 25 EUR, is this how it is always going to be using Curve on an ATM in germany (as a local / not travelling)
Please get back to me and solve this problem.