ATM withdrawal did not work

Tried to draw cash today - got a till receipt to say that a “dispenser error occured” and I have not be charged.

My Curve timeline shows the wirthdrawal and so does my underlying card, although as Pending.

Can I assume the charge will just get reversed?


Yes, you should expect it to be automatically withdrawn. ATMs can malfunction, it is rare but it happens. If no money was dispensed, the transaction will reverse or be cancelled. However, your issuing card company cannot know that you didn’t get money until the ATM does its ”end of day” book keeping. Then it will be sorted and your account will reflect that too.

Thanks. Good to hear. I have the ATM receipt to say that I have not been charged.