For whatever reason a refund was send to Curve Cash instead of the underlying card.
I then tried to top-up my Revolut card using the same amount and currency (GBP) which was instantly declined. The selected / active card is “Curve Cash”. I tried both the “use automatically” and the manual select variant.
I then lowered the amount down to GBP 10 which was also declined (available “points” are more than 50k).
The message is always “Declined - Do Not Honour (20005)”.
I then sent some (GBP 10) of the Curve Cash to a Friend using the “Send” option which worked (GBP 10 were deducted from my Curve Cash store). However he also was not able to withdraw the amount using PayPal topup (also declined).
How can I access my Curve Cash?