Cannot access support tickets while new card unactivated

Issue:

I had to open a ticket to get a new card sent out. However the help centre disappears from the app while the new card is unactivated.

Bit awkward as I asked some other questions as well and now can’t see the response

How to reproduce it:

Try and open the help centre while a replacement card is waiting for activation

OS:

Android

Device:

Pixel 5

App version:

2.94.1

Screenshot: