Cannot use camera

Hi I am trying to use Curve on Samsumg Pay.

I have been asked to take live photos in the verification process using the deviece camera.

But when I click the link it does not accsess the camea and uses the galllery instead.

Anyone had this issue? Customer service does not seem to have a clue what is worng…

Hey! Welcome to the community! :partying_face:

Thanks for flagging this issue, I haven’t come across this before! Have you tried restarting your phone? That might help to reset everything so you can try again.

I wouldn’t recommend deleting and reinstalling your Samsung Pay app, however if you could close the app completely and then open it up again too, that might help as well. Let us know if you’ve been able to solve this!

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