Cant activate curve card

Hi everyone! My friend only has a virtual Revolut card added to curve and hes not able to activate the curve card. It says “to activate, verify a card thats yours and issued in Europe” but its his Revolut card and im pretty sure its issued in Europe. Any ideas?

Hi

Has your friend contacted Customer Services?

This may be a card thing, but they will know for sure. On the forum we can only speculate.

Hi Galiza,

This is an issue that your friend will need to contact our Customer Support team directly to resolve. As per our privacy guidelines , we are unable to discuss another customer’s account with a third party and cannot handle any support requests on the community forum.

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Your friend can email support@imaginecurve.com or contact them in app via the support section.

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This has been resolved.