I have recently started to use Curve and I consider it a great idea that worth it’s money. Unfortunately, I only used the card for 2-3 days and it seems I have one problem after another.
In my second day of using the card I got my card blocked for the first time. It was strange, but I contacted the Curve support and in 1 hour my card was good for use again. I said, fine, it’s just a hiccup but 2 more days passed and my card got blocked again. This time I received an email stating that the risk engine has detected some unusual activity on my account and that I should confirm everything is fine and the transactions are genuine. I did this 3 days ago and wrote to the customer support several time but got no answer.
Is this something usual for Curve? Anyone else confronted a similar problem and if it happened, did it solve or this will keep happening often?