Hi, recently I had three transactions which were charged successfully into my credit card with corresponding approval codes from card issuer. However, Curve apps advised that the transactions had failed.
One transaction was at Amazon UK. Curve charged into my card A but declined my Amazon order.
The other transactions related to “go back in time”. I was charged by card issuer but Curve said the transactions failed.
Have emailed to contact Curve but still haven’t received a reply. I’m conscious that disputing the transactions with my card issuer will only incur losses to Curve and compromise my relation with curve.
I don’t want to do this to Curve and would like to work together to resolve the issues.
What else may I do?
Thank you everyone for your help.