I have found Curve useful but does anyone actually know what you’re entitled to and what you get as a Curve user?
I have never known confusion like it.
I’m on Old Black Curve, which allows me 1% unlimited cashback at random high street retailers. I then got a Curve Blue but still kept my 1% even though I was switched from Commercial to Personal user.
I wasn’t allowed to select which retailers to get cashback at as new users who joined after me were allowed to.
There was no explanation why my card changed from Black to Blue and from Commerical to Personal.
Now with even more colours and options does anyone actually know what is what.
I say this as a fan of Curve. Curve need to get their newest hire to map out what all the various options and legacy options still exist and map it out. It will not be an easy task. Get on top of this before launching more options and features that only muddle the product.