Connect Starling account

Hello.
Unable to connect starling account…


Open in app button not working…
Any ideas? HSBC, Lloyds - was able to add without issues
Thanks

Hey @Neuling, welcome to the Community! :wave:

It’s most likely that we’ve experienced an issue with verifying your Starling card with your Curve account because 3DS failed or Starling rejected the microcharge auth-request sent to your account. I’d recommend reaching out to our support team as they can check this for you by looking at the details of your account.

You can reach the customer experience team through the in-app chat or by emailing at support@imaginecurve.com. You can also check our FAQ for more details on how we verify your bank cards.

Hey @Neuling, welcome to the Community! :wave:

It’s most likely that we’ve experienced an issue with verifying your Starling card with your Curve account because 3DS failed or Starling rejected the microcharge auth-request sent to your account. I’d recommend reaching out to our support team as they can check this for you by looking at the details of your account.

You can reach the customer experience team through the in-app chat or by emailing at support@imaginecurve.com. You can also check our FAQ for more details on how we verify your bank cards.

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