I’m an investor in Curve, and a Metal card subscriber.
I’m confused as to what the Currency Conversion Fees are.
This is a screenshot from the main pricing page. When it says “additional fees may apply” one assumes this only applies to the Free and Curve X plans since the Black and the Metal plans have the “Unlimited fee-free” wording. If this isn’t the case it should be explicitly stated.
I already know this isn’t the case because I’ve already been having weekend FX charges for a while now.
2) On this Subscriptions Page - which I found via Google, not the site navigation, I noticed there’s a 2% fee for FX transactions once you go past a ‘fair use’ limit of £60,000 a year. Is this really true?
If this is true, the main pricing page is very misleading. £60,000 does not = Unlimited, far from it. Nowhere on the pricing page does it mention or reference these fees. Also how can the “Unlimited” amount differ between the Black card (£15,000/year) and the Metal card (£60,000)?
How would I know if I’ve already passed the ‘fair limit’ or how close I am to it? There doesn’t seems to be any screen within the Curve App that’d help me calculate how much I’ve used this year.
3) As many other Users have mentioned - it’s high time Curve provides Users the option to turn off Curve’s currency conversion for any of their cards. Several of my underlying cards provide better FX rates and terms.
Right now Curve only lets you set the currency of the card to a particular currency, but what I need is to be able to set it to ‘any’ so Curve never does FX when I have that card selected.
It’d be easier to accept these FX fair limits if this were the case.
Right now it feels like Curve is doing everything they can to trick/manipulate the customer in order to earn the FX fees
I want to use Curve for everything - but it feels like I’ll be punished for using the card - no matter how much I pay as a monthly subscription to Curve.