As most of you know, we are launching subscriptions and Curve Metal (UK). We are also adding new benefits for Curve Black. As a current Curve Black cardholder you will have access to both of them, with discounts.
We started this community to become closer with you. To get your perspective, opinions, and ideas. We received the feedback that you want the option of keeping your current Curve Black card benefits, without entering into subscriptions. The grandfathered tier will be called Black Legacy Card.
We listened, and we want you to know that this choice is now available to you.
- You will still have 3 months to trial the benefits of the new Curve Black. You don’t have to do anything beside updating the app when we launch subscriptions.
- If you are not convinced after the 3 months’ trial, you will be able to keep your current “original” Black card (Black Legacy Card) with its benefit of unlimited fee-free foreign exchange, without paying any monthly subscriptions. (This option will not be available for customers registering for the new Curve Black after subscriptions is launched).
- Please note that the Curve “original” Black (Black Legacy Card) tier will not have any Amex free top-up allowance or insurance benefits, as these are only being launched as part of the new Curve Black benefits.
- For a limited period of time, you will also still have the choice of upgrading from your current Curve Black to Curve Metal and get 2 months for free, after you pay the 1st instalment.
Please note that if you upgrade to Metal you can’t go back to the original Curve Black (Black Legacy Card) and be grandfathered.
Beta Testers will be able try to the new Curve Black for 6 months for free or 4 months of Metal.
Grandfathering is when an old rule (Black Legacy Card) continue to apply to an existing situation (Black Legacy Card customers) while the new rule (new Curve Black) will apply to all future cases (new Curve Black cardholders). This means that your current benefits will be frozen as they are today and you don’t need to move over to subscription.
Current Curve Black cardholders will be given a grace period of 3 months with the new Curve Black or 2 months of Metal. Our Beta Testers have done a tremendous effort helping us become ready for launch and will be given 6 months with new Curve Black and 4 with Curve Metal.
We wanted to act swiftly based on your feedback suggesting the grandfathering option, which was added to the originally intended grace period. After weighing the customer and business impact of the grandfather option, we have decided to change the grace period duration to 3 months of new Curve Black and 2 with Metal. We sincerely hope that this will give you enough time to make an informed decision on whether you would like to continue with subscription or become grandfathered.