Issue: Payment never completes after going through in-app 3D secure for HMRC payment
How to reproduce it:
- Log in to HMRC website and select “make self assessment payment”
- Enter Curve card details
- When 3D secure prompt comes up, select “Use Curve app”. Countdown timer appears
- Get notification on phone, log in to app, tap “Approve payment”
- Timer disappears from HMRC website, but nothing more happens. I waited for several minutes.
- If I select SMS code instead of Curve app, the payment completes fine
- I tried on Firefox, Chrome, and Edge. None worked
- I have Curve fronted switched on. The underlying card itself must be fine or the SMS path wouldn’t work either.
OS: Android 10 on phone, using HMRC website on Windows 10 with Firefox, Chrome, and Edge
Device: Galaxy S10
App version: 2.35.2
After completing 3D secure, website just gets stuck on this: