Curve Card Retained

Hi guys,

My friend’s curve card has been retained at the atm for no reason and was told to contact the card issuer. Has anyone been through this before??

Do you know what happens to pending transactions on the card if the card was freezed or cancelled? Have sent help to curve team. But not sure if anyone will reply on weekends. So sekeing feedback from community

Evening @LittleTeo!

The best way would be to give the lost/stolen card team a ring on +44 203 322 2585, and they can help block and get a new card sorted for your friend!