Curve cash pay at pump issue

I used my curve card to pay at a fuel pump and the card was using Curve Cash.
A £1 was charged to the account as expected but once the garage amended the fee it changed to c6000 (curve balance).

I did not have enough balance in Curve cash but no other cards were charged to cover the remaining balance.

I only just saw that this happened in April so I have tired it again this week to the same outcome.

Welcome to the community, @funguse ! :wave: At the moment, if there isn’t enough balance on the card you have selected in the app, we do not have the option to move it automatically to another card. We should, however, able to do this manually. Can you please contact our team at They will have a look at your account for you and help you sort this out :slightly_smiling_face:

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