Curve Chargeback/s75- slooooooww customer service

So far I informed curve of items not fit for purpose 4 days ago, so far no acknowledgement. No one seems to be answering emails either

I thought curve metal came with premium support?

Hi and welcome to the Curve Community. :wave:

If you’re in the UK or Europe, Curve doesn’t offer section 75 as it’s not a credit card.

You can try nudging Curve on Twitter @AskCurve and see if that will help.

Thanks for your question.

They do offer something very similar to s75

Similar is not the same. Section 75 is enshrined by law. Curve’s Chargeback is simply using the same chargeback feature via Mastercard that all debit card users can use worldwide.

It’s weaker and Curve can say no without any plenty whatsoever.