In my view, curve has gone back 3 steps and struggling to get back!
GBIT gone first
Refunds doesn’t work unlike other high street bank or fintechs (come in 3 days whereas am struggling for refunds after waiting for 10-14 days!!)
Refunds if processed, goes to a curve cash card from where we can’t put back to the original card until end of the month. Unbelievable.
If someone like me who got a Curve black card find this frustrating, can’t imagine what a metal tier customer or investor would find. Time for an alternative?