well, I’ve signed up for my trial of Curve Metal. I doubt I’ll continue after the trial as £15 per month is just too much and the insurances have no value to me. we’ll see, though.
Would like to know this too as went for monthly as it included the free months making it a better deal. Would like to change to annual if the free months are also available @Curve_Marie
Please can there be a black/silver or even grey version of the metal card. It seems to me a bit strange to have a “premium card” in quite generic colours.
Let me flex
You need to contact Customer Support.
You can indeed change from annual to monthly subscription. Customers Support will help you out. You can reach them via your app or firstname.lastname@example.org
I’m getting pretty confused. Is the latest update that if you’re on the original Black that you have three months to trial new Black or two months to try new Metal with the option of going back to the old grandfathered/original Black we paid £50 for? Can you please confirm @Curve_Marie?
If you upgrade to Metal you cannot be grandfathered afterwards. More info: Current Curve Black cardholders: Subscriptions and Grandfathering
If I upgraded to metal, how long does the card take to arrive?
You’ll have your Metal card 3-7 days after your order
Is there a fee for replacement cards if you loose one?
It will be specified in the Terms and Conditions. We will publish them as soon as they are ready
3 posts were merged into an existing topic: Which metal card colour did you choose!?
Hi Marie , I opted for yearly subscription and has been charged to my main card directly. Hence going back in time is not allowed . Going by the message’s. Will I be eligible for a refund on the subscription.
Customers Support can look into this and sort you out
A post was merged into an existing topic: Curve Metal Questions
It would be great if Curve could give us a choice to buy a Metal card with basic subscription. I think there are a lot of people that dont need travel or gadget insurance and dont see anything interesting in Metal subscription, but would like to have that Metal card only because it looks great. You want it? OK, you can pay it - and thats it! Someone like me who already have gadget and travel insurance from other company, it would be really stupid to pay that again and not using it, but buying a Curve Metal card would be like buying a shirt you like - it cost XY euros, if you want it you can have it! Simple as that! At the end - I am satisfied as a customer and will use that card much more just because it looks great and Curve is satisfied because they probably earned much more then this metal card cost for them.
Some interesting points @DancingPotato.
Curve will probably be reviewing the product structure and certainly have received a lot of feedback on the possible options (if which there appears to be numerous ), including that of it’s subscription packages.
We’ll surely learn more in the coming weeks…
Having now used the metal card for several weeks, I have found that the weight issue @Curve_Marie mentions is a real problem: twice the card has slipped out of my wallet and onto the ground as I lifted the wallet out of my pocket (fortunately I noticed) as the ‘weight to friction ratio’ makes the metal card MUCH more likely to fall out than a traditional plastic card. Fortunately my wallet is of the ‘tri-fold’ design and keeping the metal card in the section under the tri-fold flap overcomes the problem. But not all wallets are tri-fold…
Hmm - a practical take on the use of the metal card. I guess you need to have one to assess that, though. (I’d still like one - one day…)
I’ve had a metal (Chase Sapphire Preferred) for 2.5 years and never had problems with it slipping out of a wallet. With respect to tusker’s experience, I wouldn’t expect this problem unless the wallet you’re using already has rather loose card slots.
We are so thrilled that our customers are excited about Metal!
We will most likely continue to offer three tiers with their respective product bundles: free, paid, and premium. The offering will develop based on (not limited to) customer feedback, technical feasibility, and sustainability. Curve Metal is a part of the Mastercard World Elite programme that has a set list of criteria, including insurance. The Lounge Key benefit is part of the programme and therefore our Metal card. In other words, the Metal card is more than what meets the eye.
@tusker After reducing the content of my wallet I found using a hair tie around it did the trick Will replace the wallet with a cardholder.