My struggle with curve refunds continue spending lot of my valuable time chasing different banks involved which I never had to do in my banking experience before.
In this instance, PayPal refunded twice on 28th and 29th and refund made on 29th is visible in Curve as a refund and also processed to the underlying card.
Refund made on 28th is not visible in curve nor in the card and speaking to the support folks, they claim to have processed this already and asking me to chase my bank direct. Why should I do when I can’t see that refund in curve itself ? This is proving to be a menace.