Tried to pay off a CC bill with Curve, but I’m told it was over my spending limit. I referred to the help page which says even for new members, the daily spending limit is £2000 - the amount I was trying to spend was under this amount.
Secondly, I’m not even a new member of Curve. I’ve been with them for over a year. I have a couple of transactions with Curve, but I do not have any idea why I should have to “establish a spending history” with Curve - what is it to do with them? I’m spending my money and it’s not even in their account, so this seems overly intrusive.
I’m sorry, but it’s not reasonable to expect me to buy a few hundred loaves of bread or bottles of milk before I “graduate” with the ability to pay off a bill with Curve.
Clicking “spending limits” within the app does nothing, chatting with in-app support just gives me generic copied and pasted replies.
So disappointed and wondered if others have had similar issues and how they have resolved them.