Customer service exists?

Is there any person to send the answer,is there any customer service at all ?As a metal customer,having big issue because you charged me for nothing,I sent you many emails,through imagine curve,support curve ,via app chat,but nobody answers at all for 7 and more days.Do you know any company with this kind of customer support ?
Vagros Branimir

This thread needs closing and merging with Distinct Lack of Support in order to stop a fractured experience.

Understood

A post was merged into an existing topic: Distinct lack of support