July 29, 2022, 8:47pm
I upgraded my plan to metal and it said priority support but i got no answer for over 3 weeks now. Keep sending reminders each day but nothing.
Also cashback on Auchan used to work but right now it is not.
I did not have issues with my free subscription. This is weird.
Any help will be much appreciated since downgrading sends me to support which is not responding. kind of in a loop now.
Hi and welcome to the Curve Community.
I’m sorry to hear that you’ve having issues with Curve’s customer service. I would advise you to contact Curve’s Twitter profile
@AskCurve as that normally does help.
Thanks for your question.
August 16, 2022, 1:27pm
Will try twitter.
A bit weird i have the most expencive plan and took me 2 month to have a reply on customer service. The reply was incomplete and after sending further information total silence for 11 days.
February 15, 2023, 1:27am
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