Cuver help with cashback and in app support NOT working

Hi all,

I upgraded my plan to metal and it said priority support but i got no answer for over 3 weeks now. Keep sending reminders each day but nothing.

Also cashback on Auchan used to work but right now it is not.

I did not have issues with my free subscription. This is weird.

Any help will be much appreciated since downgrading sends me to support which is not responding. kind of in a loop now.


1 Like

Hi and welcome to the Curve Community. :wave:

I’m sorry to hear that you’ve having issues with Curve’s customer service. I would advise you to contact Curve’s Twitter profile @AskCurve as that normally does help.

Thanks for your question.

Will try twitter.
A bit weird i have the most expencive plan and took me 2 month to have a reply on customer service. The reply was incomplete and after sending further information total silence for 11 days.

This topic was automatically closed 182 days after the last reply. New replies are no longer allowed.