Does support ever respond back?

So as the title says does support ever respond back? I’ve made my account back in September and never got a chance to try it out. Support never answers and if they do is months later. My account is fully verified and all the info asked was provided so I don’t understand why I’m not able to use it . I’ve waited long enough but if this continues I’m deleting app permanently.

15 posts were merged into an existing topic: Distinct lack of support