Double charge for Kindle Book

This was only for a small amount (£2.99) and I’m glad that it wasn’t for a larger transaction, however, I bought a Kindle book for £2.99 on the 9th December and it seems to have changed my underlying card twice.

I’ve sent a message using the app and Curve said it would refund in 2 days, but nothing seen as yet. I replied to this message but no response.

To make things more complicated, before I was concerned about the double charge as I thought it would be refunded soon, I went “back in time” to change the transaction to a different card. The new card was charged, and the original card refunded, but the other 2nd charge is still there.

Any advice?

Unfortunately there’s nothing we can do about your account on the forum as we’re Curve users just like you! It’s best to get in touch with the support team through email (support@curve.app) or Twitter DM so they can take a look.

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