I have decided to downgrade from Curve Metal to Curve Blue.
Yet when I go into the app, I confirm I want to downgrade and it doesn’t do anything apart from open up the Contact Us form.
Is this the intended behaviour? It’s really not a very sensible way of doing things. The process should be automatic and completed almost instantly in the app!
Either way, I sent the request to downgrade so hopefully somebody at Curve will actually pick up my request and do something about it…we can hope!