How do I know if I got the extra period of 1% cash back?
Honestly, I’ve referred at least 7 people to join Curve, so for I only got one £20 referral bonus.
All of them are having similar issues as me, when joining Curve.
I did ID verification with my iPhone app during registration, I successfully made two payments, then my Curve was blocked and I was told there is no ID verification for me!!! Then , after ID verification, my Curve still blocked! Then I was told address proof required. Think about it, I received my Curve card and activated, and I tried to use the physical card to pay, but Curve required address proof.
Finally, I was able to use Curve but more than 3 weeks later. So the one who referred me got nothing!
Interesting thing is, for other issues we experienced, Curve normally can response with 48 hours. For those registration related? More than a week each time that leads to more than 3 weeks to resolve and thus no referral.
I have more proof , I helped one to register Curve, she then used Curve for more than 10 transactions in a week using Apple Pay. You know what? Only first 2 transactions recorded in Curve app, the rest only shown in Apple Pay and her bank record but never show in Curve app. So, she doesn’t received 1 % cash back for what she spent and I did not received referral bonus.
I really think Curve referral is just a joke! I have only 1 out of 7 referrals succeed and the referee even not receiving her 1% bonus!
Really GOOD WORK Curve