I don’t know if this must be considered as an idea or as a BUG but actually the decline message “Declined. Try another card to complete the transaction” sometime just point you in the wrong direction, as if i get a decline i just want to know WHY i need to use another card
i.e. i’ve received this message, opened a ticket to get more information about the decline and looks like this message appear:
- when the expire date was wrongly submitted
- when the CVV wrongly submitted
- when curve does not support merchant (all crypto related?)
and expecially in these case have nothing to do with the underlay card (as i’ve contacted firstly theyr support but oviusly they have no trace of the transaction)! so please just try to be more clear when giving a decline message.