When I first signed up to Curve when they launched and selected applicants were lucky to be accepted you cal speak to a representative.
I have a fraudulent transaction I wrote two days ago and cannot get any joy. My expectations are being let down somewhat.
Your automated system / Kustomer chat is not great either. This is something that needs addressing.
Hope to hear back.
Hello there,
We don’t have access to your account here on the Community so unfortunately we can’t investigate these issues for you here. Instead, you’ll need to reach out to the Curve support team about this.
The support team are getting a lot of messages right now so they’re taking a bit longer than usual to reply. If you’re currently waiting on a response and it’s been more than 24 hours then I’d recommend sending a DM to @AskCurve on Twitter or Curve’s Facebook page.