Today I tried to get my wife on board with Curve… oh boy, little did I know what was coming.
It all started with the referral link sent to her via email. Opening the link takes you to a landing page asking you to put your phone number. We tried like three or four times without success. The Chrome console was showing some kind of error.
Ok, let’s do it from the phone, maybe there… here we are again, landing page + call to action button. Clicking the button takes you to the Google Play Store. I’m pretty sure at this point my referral is already lost. Nonetheless we go ahead.
Download the app, select registration with email, fill up the forms. Oh, wait, we can’t not go passed beyond this form page, the ‘next’ button is disabled… but why? we filled everything up… everything but a field called “building name / number”. I mean, my building doesn’t have a name… and the number is included in the Address.
Mmmm… maybe in UK the buildings have names, not in all countries, but ok. Let’s put the only thing our building has. The number. Good! it looks like we can keep on to the next step.
Photos of my ID card, selfie… it looks like we are doing better. Now let’s add our first card. Cool! take a picture of my Credit Card, fill up expiration date, etc… but wait… what is this address now that we are seeing? They are putting the number BEFORE the street? What? no, this is not my address… will the card ever make it to our home? Who knows… anyway, let’s continue.
Finish the process…wait a couple of minutes and we get a push notification. “Your documents have been approved” (something like that). Click on it, the app opens and… We are still reviewing your documents. Seriously?
Then hit the back button. The App turns blank. We kill the app, we open it again… and… surprise:
“Add your First Card”… oh man! give me a break please!!
So right now we don’t know what to do. We haven’t received any email from Curve about the submitted documents or about the submitted card. About the process it self.
Can someone please help a bit?