Give the choice of keeping the existing plastic card while upgrading or downgrading

I understand the problems involved with the metal card, but what about switching within the 3 plastic tiers Free, X and Black?
I think it would really be appreciated if the customer was given the possibility of keeping the existing card while upgrading or downgrading, then they would get a new card upon request and/or when the old one expires. It can be frustrating to have to change the card details with every merchant it’s been used with.
Would this be technically possible? Does the system necessarily have to issue a new card?

5 Likes

I hope this will be implemented.
It is annoying to change card number and dates on everything.
What the purpose of Curve if it cannot replace itself as a physical card?
And I don’t need metal, because my wallet is getting too heavy and the card slips away for the weight.

1 Like

As for the Metal Card, the situation is a bit different and there is a dedicated thread in which you can find some explanations: Curve Metal without Metal?
That’s why a separated thread has been created, because it should be more feasible to implement this considering the plastic cards only.

Yes thank you
already voted there
maybe this suggestion should be put in the feedback forum to be able to vote for it?

Yes it should, I actually wrote it as a reply in the Metal thread since it was scrictly related, asking the mods to split it if they thought it was the case, but it was mistakenly split in a different forum section than the original.

This would be fantastic. Recently received a new Curve card after upgrading to Curve X. Did not realise the card would have a different design. I really don’t like it! I LOVED my old metallic blue (OG Curve) card. It was simple, minimal and understated, but the metallic finish gave it some flair. Really annoying to have to go and change my card number in all the places I had it saved. I know I have missed a few and won’t find out until either the payment is missed and I get a nudge, or some product/service is cancelled because they couldn’t take payment.
I try to use Apple Pay as much as possible so I don’t have to take this one out of my wallet. PLEASE PLEASE PLEASE can you, Ideally give us the option to keep our blue cards, preferably with the same number, or choose the design of our Curve X card? :pray:t4:

I’m trying to find out the same - I’m on the free tier - When they re-issued my card last year they gave me the new curve X design! I preferred the old blue also.

Now if I pay for the curve x subscription will they issue another new card with the same design?
No support has replied to me yet.

1 Like

Yes, support used to be very responsive, but I think since Curve has got a lot more popular, they are struggling to keep up with all the demand. But really wish we could have the option to keep the classic Blue design that they got SO right! I just hope it becomes an option.