I’ve used Curve for a while now. Generally really impressed. However, I’ve used the card as the deposit for a hotel in New York. The deposit is $70 and has been fully charged to the underlying credit card. I was assuming it would remain as a pending amount until we checked our at which point it would just clear. I have since discovered through Google that only deposits of £150 plus are automatically assigned. What happens now? I’d like them to cancel the transaction and refund the card as it isn’t authorised (not having incurred any actual charges). I have sent a message to Curve but haven’t even had an acknowledgement. I haven’t spoken to the hotel yet as I’m hoping to avoid explaining as they’ll say that they have nothing to refund as they haven’t charged me yet!
Thanks for any help