How does Limits work?

IMPORTANT: As a new Curve customer you’ll be subject to extra checks until you build up a spend history with us. This means you may not be able to benefit from our standard limits straight away.

Once you build up a spend history with us and we get to know you a bit more, you’ll automatically be moved to our standard limits:

  • £2,000 spend per day
  • £5,000 spend per month (rolling 30 days)
  • £200 cash withdrawal per day
  • £10,000 yearly (rolling 365 days)

But it doesn’t stop there. We monitor your account activity on an ongoing basis, protecting you whilst helping you spend with ease with Curve. We also regularly monitor your account to review your spending limits and to help us adjust them accordingly.

Based on your account activity and identity verification documentation you have provided us with, your 365 day rolling spend limits can be increased up to £1,400,000 .

To check what your current limits are, go to the Curve app and follow these instructions:

  • Android : Tap the ‘hamburger’ menu at the top left and choosing “Curve Limits”.
  • iOS : Tap the ‘card’ menu at the bottom left and choosing “See your Curve Limits”.

If you have any questions about your limits, please don’t hesitate to get in touch with us at support@curve.app - we’ll be happy to help you!


Learn more: Higher limits has been requested in the Ideas category

3 Likes

Hi

I’m posting here as I am having no luck with the support contact in the app.

I have a curve metal and I have requested to increase spend limits for the month and the year as I have my business cards as well as personal card on my curve metal.

I have reached the spend limit for the month and now my curve is redundant, so I am having to carry all my cards.

Has anyone else ever asked for limit increases? How long does it take?

Thanks
Ben

I’ve successfully asked for a limit increase from CS in the app, but that was before the current backlog they have, during the original beta.

I’ve asked customer support for a limit increase last week on monday and got it yesterday.

Did you contact them through the app or via email? I’ve sent x4 requests in the app with no responses or limit increases. I have now sent an email to support to see if I get any look there.

Thanks for the heads up, I have sent an email to support as I am getting no response through the chat in the app.

Although the chat in the app does just send an email (it’s not live chat) - you should have received email confirmation from them of your request?

I contacted them through the app.

Emailed limit increase request to support@imaginecurve.com and it was actioned and confirmed in 14 minutes. Well done Curve! Good to see service level returning to normal.

2 Likes

I am very happy to hear that we were able to sort this out for you so quickly! We weathered a very rocky period after the new year here at Curve HQ but we are getting back on track. :muscle:

I shall pass your kind words onto our Customer Support team.

£10,000 yearly is obviously ridiculous but even the £50k “enhanced” limit is clearly bonkers. Any way to get something more reasonable?

https://support.imaginecurve.com/hc/en-gb/articles/115005773149-Your-Curve-spending-limits now claims

Based on your account activity and identity verification documentation you have provided us with, your 365 day rolling spend limits can be increased up to £1,400,000 .

4 Likes

Did anyone get a bigger limit than 50K?

Mines on £100,000

Did you request 100k or got given automatically.

100k limit now - good to know you can go massive though 1.4 million a little too much!

1 Like

Please increase these limits!!

1 Like

Ask them and usually respond within a few days

My limit is only 10,000GBP/year. That’s only about 800GBP/month. This is useless for everyday use. I try to stay within the yearly limit (proportionately). Half a month I can use Curve (up to 800GBP), the other half I have to use other cards. That’s stupid and impractical. Asked to increase twice, they refused twice. I’m waiting for a response to the third request, if they refuse again, I think I’ll give up Curve.

1 Like

now £ 500k not sure I could ever use that much but handy to be above £ 100k