How to change cashback retailer

Virgin Trains is no more, but this was one of my cashback retailers. How can I change this?

Gotta contact support.

How? I cannot do that from the app any more! grrrr or by DM on social media.

Hey @yehia.elkhatib welcome to the Community! @poeliev is right, you’ll need to contact support in this case to see if they can help out. You can pop them an email at or send a DM through Twitter or Facebook. :smiley:

Thanks, both. Why isn’t this in the app? The ‘Help’ button disappeared (Android version).

Hey, it should be! Let our support team know that you can’t contact them through the app and they can look into that for you too.