How to Contact Curve…
You Can’t via any direct means. The App does not allow you, There is not Chat service on the main web page. No Customer Service phone line. only support for lost and stolen cards. The support e-mail takes too long to have a viable customer service system compared to even the cheapest of similar products out there.
When trying to get a simple answer to a quick question it takes 3-days via e-mail and even then people are having so many issues with going back and forth with questions and answers. Sometimes taking weeks.
Please can at least 1 person be employed to answer a live chat service or phone line, is very easy to do. It is the main reason I haven’t started to pay for a metal card is the lack of support given.
You would have thought that Curve_Marie would have actually read some of these posts and did something about it by now.
So Please Please Please Curve, Setup a simple live chat system, (very easy to do)
and then I’ll Pay for the Metal card as I would then believe that you cared about your customers as much as your service.