HSBC card issue to verify


I try to verify my HSBC card I got the code from my statement but when I try to input on my app say is not correct? Is there I way to fix it? I tried to message for the app but is say failed to send my message

You can try remove and readd the card, you’ll have to reverify it then

Hey, I’m sorry to hear you’re having issues verifying your HSBC card. Please message the support team in-app or email at and a member of the team will be happy to help.

Is two days I sending email but not a proper reply yet

This is not currently possible anyway!

Can you confirm if this has now been sorted for you @nitros? If not I’ll get this chased up for you :slightly_smiling_face:

Not sort it

Just received the email yes all sort it now thanks