I can't activate Samsung card

I can’t activate card it keeps coming up with error message

Hello and welcome to the Curve Community @Shandy001,

What does the error message say?

This is the error I’m getting

I have the same error message and customer service has not responded within the 48 hours stated pathetic.

Hey @Domocn,

Sometimes the customer support is overloaded.
You should wait 2-4 days atleast if you then didnt get a reply and you think its urgent simply reply with “URGENT” in your support ticket.

I was told to delete the curve app and re install it but unfortunately I still get the same message.