I am a citizen of Poland and have been using Curve card outside of Europe, precisely out of EEA countries, during my travels for some time now. Recently my account has been closed with a vague explanation that I need to live, I assume - presently, in one of the EEA countries. Having a residency or citizenship seems to be not sufficient. In my understanding of this situation, using Curve card is only allowed in EEA countries, not outside of it.
Can somebody from Curve team can shed some light on this case? I contacted customer care, but their answer revolve around the term ‘reside’, which they interpret differently than me and it doesn’t lead anywhere.
I am staying outside EEA now since end of January - if that is important.