International cards fees with Curve X

Hi, it’s about this news (very disappointing!):

I have some International Cards on my Curve X. The email seems to be clare: Curve X has 500€ free-free and 2.5% after, also the news says the same.
But in my App seem that X plan not existing, like you can see in the second screenshot. No free-fee zone, anche 2.9% fees.

Someone has the same problem? Where is the truth?

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Good morning to everybody! Problem magically solved night time!
But remain one question: the currency.

Email → Euro
App → GPB

500 GBP = 574 Euro

Waiting for clarification.
Thanks.

Hello @fmorri83,

Please, send your feedback on Twitter. @AskCurve.

Hey, the limit is different for our UK and EEA customers to keep the value consistent though separate.

All users in the EEA have a consistent limit of 500 EUR

While all UK users have a consistent limit of 500 GBP

You can find the limits for the other card tiers here!

Hope this helps :smile:

2 Likes

Perfect @Curve_Joel.
Suggestion: it would be nice to have the amounts in the App in Euros if the user is registered in the EEA.
Thanks a lot for the clarification!

What are the Limits for Black Legacy?

Thanks for the feedback, I’ll pass this along!

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Just checking this for you now :eyes:

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Hey again, thanks for your patience. Our Black Legacy customers will have the same limits as our updated Curve Black subscription. :smile:

  • Curve Black - £1000 Fee-free limit per calendar month - then a 2.5% fee on every transaction thereafter.
2 Likes

Just to give an update, the team are adjusting this in their next sprint. :raised_hands:

2 Likes

@Curve_Joel it’s fantastic :star_struck:
Thank you!

Good morning again @Curve_Joel, how are you?
I would like to ask more questions, because this matter of fees it’s very complex. I have Curve X with 500€ limit without fees.

What happens if I pay with an international card and then go back in time:

  1. to a EEA card if I’m under the free-fee limit?
    Example:
  • I spend my montly first 400€ - no fees
  • goback in time to a EEA card
  • I spend again 400€
    I will pay the fee on 300€ or not?
  1. to another international card if I’m under the free-fee limit?
    Example:
  • I spend my montly first 200€ - no fees
  • goback in time to another international card
    I used 200€ of plafond or 400€ ?
  1. will the fee be refunded if I’m completely over 500€ and doing go back in time to a EAA? And if i go back in time to another international card I will pay fees two times?

  2. the payments on the limit will be taxed partially or entirely?
    Example:

  • I spend my montly first 400€ - no fees
  • I spend again 200€
    I will pay fees on 100€ or 200€?

Thank you.