As the Brexit date is coming, I have more and more doubts about my future situation as a Curve user. The Curve is UK-based and a lot of signs testify that they are acting like a British business, not an international business. Firstly, they have features that are inappropriate for users of the EUR zone like Curve Cash (any payment/transfer coming to someone’s Curve Cash is converted to GBP). Secondly, they have Privacy rules referring exclusively to British institutions and regulations without any reference or suggestion if and how the situation will change after Brexit.
And they have a long history of changes in the rules and technical solutions introduced at the last minute, or even with a long delay because they haven’t considered in advance what consequences may have sudden changes in the business and legal environment. For example, we still see unresolved problems with refunds going to Curve cash instead of proper (ie. source) card.
In my opinion, they are still thinking as a national firm and while their international customers are a growing group of users the convenience and comfort of domestic users is their mail goal - even if it is at the cost of less favorable solutions for other clients.
I’m afraid it can get much worse after 31/12/2020.
What do you think about it?