Is there currently a problem with Curve Support System?

Dear all,

I was wondering if you are aware of current issues or limitations on Curve Support System?

I have sent a few requests recently regarding several declines and never got a reply. I tried the app support interface and also emailing directly.

The web-based support website https://support.imaginecurve.com/hc/en-gb doesn’t have a link to check previous requests.

And on mobile I can’t login to the support system and when I try to reset password I never get the ‘password reset’ email.

I am using Curve iOS beta app on iOS14 and I am a current Metal Card holder.

@Curve_Marie Any thoughts?

Regards

MAQ

12 posts were merged into an existing topic: Distinct lack of support