I’ve noticed an issue in the app with the insurance documents. All 3 pages (mobile, travel and car hire) have the same document attached (travel insurance).
Where are the documents for the other 2 insurances?
My policy number is also the same for all 3, should this not also be different?
Have you tried accessing the insurance documents here?
In there you’ll find the IPID (usually 1-2 page doc) and the Terms and Conditions - this one should have everything you need, including all the details about the insurance (including mobile, travel, car hire etc.).
I have just had a look but again, that contains only the travel insurance information. There is no mention of mobile or car hire insurance!!
Hello Declan @djdj,
I have checked the documents for you and i have found everything on the following pages:
The Benefit table is on page 3.
Brilliant. That’s the document I needed. Where abouts did you get this? I haven’t been sent this and there is no link to this anywhere
It can be found on webpage linked by @jayeshr
Select your country, and there are two links, the 1st one links to the terms and conditions (2nd one to the IPID).
It’s the Terms and Conditions listed on the link I sent earlier - I think I received this link when Curve first started providing insurance.
Also I’ve just checked the app and I think I see what you were talking about - you’re clicking on the insurance type (e.g. Travel insurance) and then clicking on ‘Product information’ - Which really just links you to the IPID file (there’s usually just 1 of these for your whole insurance)
However if you scroll down in the app you’ll see ‘Full coverage and limits’ which essentially opens the Terms and Conditions
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