I’ve noticed an issue in the app with the insurance documents. All 3 pages (mobile, travel and car hire) have the same document attached (travel insurance).
Where are the documents for the other 2 insurances?
My policy number is also the same for all 3, should this not also be different?
Have you tried accessing the insurance documents here?
In there you’ll find the IPID (usually 1-2 page doc) and the Terms and Conditions - this one should have everything you need, including all the details about the insurance (including mobile, travel, car hire etc.).
It’s the Terms and Conditions listed on the link I sent earlier - I think I received this link when Curve first started providing insurance.
Also I’ve just checked the app and I think I see what you were talking about - you’re clicking on the insurance type (e.g. Travel insurance) and then clicking on ‘Product information’ - Which really just links you to the IPID file (there’s usually just 1 of these for your whole insurance)
However if you scroll down in the app you’ll see ‘Full coverage and limits’ which essentially opens the Terms and Conditions