It'a month since my Curve card limit exceded and still not working

Hey. My curve “magic” card limit exceded it was circa 2k pln? I think so

since then I:

  1. check curve limits in app (10k pln daily)
  2. wrote to support multiple times
  3. send 2 kyc proceses

and stil can’t pay my curce card becouse of limits.

your service is a mess

It’s 23 hours since I wrote this message and still my card is not working ¯_(ツ)_/¯

This is how card limits looks like xd

Hello @Dzienisz, welcome to the community! :blush:

Unfortunately we can’t check your account on the forum as we’re Curve users just like you! It’s best to get in touch with the support team through your app or through Twitter DM (@AskCurve) so they can take a look!

touch with the support team through your app

XD :joy: if that was even possible for last 30 days

Niestety trzeba czekać na info ze wsparcia curve. Przesyłają link z prośbą o skan dowodu tożsamości i zdjęcie twarzy. Na e-maila z prośba o rozwiązanie problemu z limitem oczekiwałem ponad tydzień.

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Już sobie poradziłem znalazłem na LinkedIn iOS developera i COO pomogli.

Problemem było to że moje KYC nie zostało zaakceptowane w ich systemie.

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