I’m out. Too many declined transactions, too many mistakes and now the icing on the cake because I’m traveling for business -this from Curve support after having to ask them why all transactions have suddenly been declined: As our product is only available to customers with a valid EEA/UK residency, could you please provide further verification in the form of the following:
** An explanation to your recent spend being outside of the UK/EEA.*
** Proof of EEA/UK address: accepted documents are utility bills (electricity, water and gas only), tenancy agreement or government letters dated within the last 6 months*
Sorry Curve, you’re a great idea but you do not provide the stability needed to inspire confidence. I spend a lot with a lot of merchants but constantly having to “contact support chat” every time Curve decides to decline transactions has become a full time job.
I love the idea of Curve but it’s still too “half-baked” for me at the moment. I’ll be back once you’re fully operational.
Best of luck, stay safe and healthy