Locked account for no reason

my account is blocked from 13/09. I have sent all the documents you requested. There is no contact from you

Hello @Robert2007,

Welcome to the Curve Community.
Unfortunately, we cannot help you with account-related issues.

Please reply with “URGENT” to your current ticket to change the priority.

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no one replies since 13/09. the account is not working, I cannot activate the physical card.
do you work at the weekend?

Hi Robert, we are not employees of Curve, in fact the vast majority of people that help out in this community are users like yourself.

Yes Curve staff do work weekends, please send them a email like @FlareCO has suggested above.

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a friend recommended Curve to me, I have never experienced such a bad service

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