Logging in failed with refused password

Everytime when I have to login my password gets refused.
If I request for a new password and fill in a new password (the same or a new one ) I can login. But with the next use of the curve app my Password is refused again.

What is going on here? Am I alone with this?

Hi! I think you should check that with customer service (support@imaginecurve.com) or fill out the form here

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Sorry this is only a user forum
We can’t dot anything from here